Disaster Case Management Platform (DCP)

The Disaster Case Management Platform (DCP) supports the life cycle of disaster case management, providing advanced, customizable reporting and analytics for resource optimization, templates and statistical parameter estimation for different disaster scenarios.

The sought after level of disaster case management includes an IT platform that serves multiple functions, including case management and resource database capabilities.  The IT system should automate and support all case management functions, including intake, screening, assessment, plan development, referrals, recovery plan goal tracking, and closeout.  It should also support program administration, monitoring, and reporting by providing compliance and performance monitoring reports to ACF, contractor management, and case management supervisors.  Recent disaster relief operations have highlighted the need for increased federal involvement in relief operations planning and execution.  Specifically, the Administration for Children and Families (ACF), Office of Human Services Emergency Preparedness and Response (OHSEPR) has been charged with providing leadership in human services emergency preparedness and response.  A particular mandate for the ACF, despite recent technical and financial commitments from the federal government, is for further improvements in disaster relief case management.

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