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The
objective of this two-phase project was two-fold. The first objective
was to define a neutral format for capturing, organizing, and sharing
process-related knowledge that is based on the Integrated Definition
family of methods (IDEF, http://www.idef.com) and the eXtended Markup
Language (XML).
Using
this standard, KBSI developed an advanced authoring tool-kit for
situation-based, process-centric computer-based training systems.
Phase I of the project established the technical viability of the
innovation by developing and demonstrating a proof of concept process
representation standard and an authoring toolkit that worked from
the standard.
Phase II of the project hardened and scaled up the
software and demonstrated its benefits by deploying the technology
on focused military and commercial applications. The scaled-up software
allows for tighter integration of different enterprise model types
(process, function, roles, information, data, etc.) that will be
represented in XML and supports the inclusion of external multimedia
data. It also provides visual interfaces for displaying differences
in the training materials, thus facilitating the implementation
of continuous process improvement in the system. Finally, it provides
bridges to different enterprise-wide applications such as workflow
systems, directory services, and planning/scheduling tools.
Benefits
The
authoring toolkit provides unprecedented ability in capturing, representing,
sharing, browsing, and processing enterprise-wide knowledge across
web-based training applications while supporting reuse for process-based
applications. KBSI followed an aggressive technology insertion strategy
that accelerated widespread dissemination of the innovations into
key DoD and industry facilities for manufacturing, maintenance,
and repair, and service industries such as banking, insurance, and
healthcare.
Benefits
of the developed standards and software include improved productivity,
quality, and cost resulting from the generation of low-cost, high-quality
training systems.
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