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Advanced Decision Support Systems
Few efforts are likely to have greater significance for government or industry than those aimed at improving the skills, knowledge, and experience of decision makers. Increasingly, decision makers at every echelon are expected to consistently make the right decisions, at the right time, in highly ambiguous, pressure-laden situations, and these decisions must be timely, well reasoned, and effective. Advances in information technology, decision aids, and expert systems have largely complicated, rather than improved, the situation. The ubiquity of data and the challenges associated with staging and utilizing this data tend to complicate the job further. The key to resolving this situation lies in understanding what makes effective decision makers and how to best advance decision maker proficiency to reach consistently high levels of decision quality and decision execution proficiency.
KBSI has developed a number of methods and tools that address these challenges. KBSI's decision support systems help decision makers more accurately assess individual decision-making effectiveness, and help train decision makers to dramatically and predictably improve their decision-making skills, knowledge, and experience. These systems provide the necessary foundations for helping to institutionalize decision-making among professionals, making the art of decision making, like the art of leadership, a career-long endeavor.
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